Description

Pain is a subjective sensation and the description and experience of pain will vary from one individual to the next. The most common types of pain that customers will seek advice on are headaches, muscular aches and pain, dental pain and period pain.  OTC analgesics (painkillers) are effective when treating mild to moderate pain of the muscles and joints. They are also effective for the treatment of period pains (dysmenorrhoea) and headache.

Courses included:

Pain & Its OTC Management

Pain is a subjective sensation and the description and experience of pain will vary from one individual to the next. The most common types of pain that customers will seek advice on are headaches, muscular aches and pain, dental pain and period pain.  OTC analgesics (painkillers) are effective when treating mild to moderate pain of the muscles and joints. They are also effective for the treatment of period pains (dysmenorrhoea) and headache.

Headache & Migraine

Pain is a subjective sensation and the description and experience of pain will vary from one individual to the next. Headache is one of the most common types of pain that customers will seek advice in pharmacy.

Required time in Course: 15 Mins

 

OTC -Ibuprofen

This module focuses specifically on medicines that contain the active ingredient Ibuprofen. You should review this module in conjunction with the product information provided on specific medicines that contain Ibuprofen.

OTC-Paracetamol

This module focuses specifically on medicines that contain the active ingredient paracetamol. You should review this module in conjunction with the product information provided on specific medicines that contain paracetamol.

OTC-Codeine

This module focuses specifically on medicines that contain the active ingredient Codeine. You should review this module in conjunction with the product information provided on specific medicines that contain Codeine

OTC Products in Pain Management

Pain is probably the most commonly treated condition with treated OTC medicines. In this lesson we will look at some of the more popular medicines and classes of medicine. This lesson should be reviewed with separate lessons on Ibuprofen, Paracetamol and Codeine.

OTC Case Studies Pain

The following course is presented as a number of Simulated Consultations, relating to a customer interaction with pharmacy staff relating to paracetamol sales. Course participants should review each consultation as instructed and use the STEPS® Consultation Video Review Form provided to take any notes.
It should be noted that none of the consultations purport to be ‘perfect’ and should be reviewed in the context of a live interaction and used to discuss among your colleagues using the STEPS® Consultation framework as your guide.