Train, Assess, Verify & Increase Sales.
Engaging PHARMACY WIDE TRAINING
‘We make you better; we make your team better’
Your staff is your most important asset. Ideally, every member of your team contributes positively to your business and your customer’s well-being. However, international research demonstrates that only 29% of employees are engaged and 71% are NOT engaged. Irish research in the Pharmacy Sector in 2019 reflects this, finding that only 1 in 3 would recommend community pharmacy. You can buck this trend. Value your assets through engagement in training for every member of staff.
Courses Focused on Customer Needs
‘Aligning your training to your customer needs, not your suppliers marketing’
4Front Pharmacy delivers courses across a range of topics - clinical, product, business related and consultation skills. All courses are categorised into specific digital awards (Badges) so that you can prepare every member of your team for your customer’s needs. 4Front Pharmacy Online creates all courses independently. Our production schedule is designed with input from our customers.
Track and Record Progress
‘Assessing and validating all training’
With 4Front Pharmacy, managing your staff progress and compliance is made easy with convenient, clear, up-to-the-minute reports on all staff engagement. Instantly assess each staff member’s course completion rates and create reports on individual, pharmacy level and group level progress. You can compare training completion rates with category sales increase to demonstrate the value of your training. Training assessment reports are maintained so that you can demonstrate staff engagement and PSI compliance at the click of a button.
Continuing Professional Development
‘Working in partnership with your partners’
4Front Pharmacy provides Continuing Professional Development (CPD) across the entire range of pharmacist core competencies, from professional practice, to personal skills, leadership and team work, to supply of medicines, safe and rational use of medicines, public health and organisational and management skills. To further support pharmacist clinical CPD, 4Front Pharmacy is delighted to have teamed up with Irish Pharmacy News (IPN) to provide you with monthly distance learning articles that can now be certified for your CPD portfolios. These educational articles and assessments are provided to you free of charge.
What we can do for you
4 Front Pharmacy online’s mission is to transform pharmacies into the focal point of collaborative healthcare in every community, by creating educational excellence for all pharmacy staff through state of the art educational content focusing on both clinical and non-clinical areas with real simulations, case studies and a variety of learning options for all staff, that can be assessed, certified and recorded.
Keep track of your progress; keep track of your teams progress with our user friendly dashboard reporting system.
Progress is key
With 4Front Pharmacy, managing your staff progress and compliance is made easy with convenient, clear, up-to-the-minute reports on all staff engagement. Instantly assess each staff member’s course completion rates and create reports on individual, pharmacy level and group level progress. You can compare training completion rates with category sales increase to demonstrate the value of your training. Training assessment reports are maintained so that you can demonstrate engagement and PSI compliance at the click of a button.Read More
Symptoms in the Pharmacy
4Front Pharmacy Online 'Symptoms in the Pharmacy' courses focus on the common ailments presenting in a pharmacy setting. Each course will include consultation skills, STEPS® Consultation process, general advice for patients and criteria for pharmacist referral.
4Front Pharmacy Online Pharmacy Foundations courses are specifically designed to give new staff a broad understanding of what is required to work within the pharmacy sector. These essential courses will provide the foundations for excellence in customer care.
OTC Product Knowledge
This category consists of a growing database of commonly used OTC (Over The Counter) medicines in short video format, providing key features and uses along with information on advice that should be given to the patient when purchasing.
How the Body Works
4Front Pharmacy Online recognise that the starting point of training is often providing a basic level knowledge of each disease as part of each therapy area we cover. Every badge earned will include relevant and understandable medical information ensuring your team will be able to have informed consultations with every customer.
Pharmacy Business Basics
Being part of a Pharmacy team involves much more than dealing with customers and patients each day. From ordering new supplies, Payment schemes, cashing up, PSI protocols or stock management, 4Front Pharmacy will provide all your staff with basic courses to compliment your business.
The corner stone of excellence in pharmacy practice is to deliver effective consultations. Our Consultation Skills courses provide simulated consultations on everyday situations that present to pharmacy so you can see all our training being enacted in a realistic pharmacy based environment, reflecting your work place.
Supporting Health & Wellbeing
4Front Pharmacy Online believes that to survive, pharmacies must become the focal point of community health care. Moving beyond dispensing to become a community based health provider, means a focus on looking after your customer’s health and wellbeing. We are here to provide this training.
Continuing Professional Development
4Front Pharmacy are delighted to team up with Irish Pharmacy News to bring you a new featured distance learning course each month. Access is free and all members can complete these courses each month. Certificates may be used as part of your CPD activities. Review the IPN CPD Article, enrol on the course, complete the MCQ, print your certificate!
Perfect for plans with greater detail.
- Limited access to Guest Courses
- View Videos only
Premium Member€ 59/month
- Full access to our exclusive and expanding members’ only course library
- Full access to all categories
- New courses each week
- Quiz assessment to each course
- Portfolio management
- Course Certificates to demonstrate course completion
- 4Front Digital Award Badges to acknowledge progress and achievement
- Learner Dashboard to track progress
- Manager Reports (pharmacy and group level) for management oversight
What do our Premium Members say
Found this week’s video really insightful, have just watched it back again. It really brought home to me the need for more Pharmacist consultations within the pharmacy
I have now just finished the latest video on pain and its OTC management. To me it was a bit of a refresher as I am not long out of college and would of went into great detail when studying OTC. It’s good to get you thinking and remind you of things you do know but might forget to say to customers
Have just watched the course on vitamin D and found it quite interesting. Knew about how important it was for babies ,elderly ect but having listened to the video I now realise how important it is to everyone in Ireland