For Pharmacy Owners
As a Pharmacy Owner, you have many challenges and pressures to deal with along with running a busy healthcare facility. Training, ensuring compliance, regulations, staff retention and engagement are some of the problems we can help with.
Investing in staff training and development is not a ‘nice to have’ it is a hygiene factor for all staff. It is also mandated by the Pharmaceutical Society of Ireland (PSI). Maintaining records and providing continued training is a requirement for your business.
You can look at training as a ‘Cost’ or an ‘Investment’
At 4 Front Pharmacy Online we work with you to ensure you see training as an ‘investment’. An investment in your business, your livelihood, your staff and your community.
The return on your Investment will be:
- 75% Increase in WWHHAAMM Q*
- 171% Increase in Pharmacist Consultations*
- 275% increase in understanding of prescription*
- 200% increase in ‘Intervention Rate’ (potential problems)*
Based on research with pilot pharmacy group, benchmarking against Grant Thornton Retail Excellence Irish Pharmacy Sector Sales Review 2019, implementing 4Front Pharmacy Online contributed to:
- 7% Group Turnover Increase
- 23% Average OTC product sales increase
- 231% Return on training investment (in 6 months)
- The significant difference between training and non-trained staff/ therapy areas
- Reduced training and administrative costs
Financial Return based on OTC Product Training
Joe Haire, CEO Kissane’s Pharmacy Group
4Front Pharmacy Online can be incorporated into a weekly training schedule for all users, without the need to travel or be off-premises. With most courses taking just under 30 minutes to complete, it allows all staff to remain at work and to engage at a suitable time for them, easily incorporated into a working week. It also allows new staff to be trained immediately and offers complete guidance to part-time staff.
Because 4 Front Pharmacy offers courses in a variety of topics, all your training from Product knowledge, consultation skills, and business knowledge is covered in a single purchase.
Research into user engagement with 4Front Pharmacy Online has shown
Engagement Levels Impact of 4Front Pharmacy Online
|Staff Training Engagement Range (depending on pharmacy store)||68-93%|
|Average time to module completion (weekly modules)||26 mins|
|Product Knowledge Confidence Increase||+82%|
|Positive User Reaction||+88%|